Friends Call Us On
Our Toll Free No-
1-800-180-7262 (INDIA)
1-800-835-7262 (USA)
Club Rama
Where
Commitment
Meets Fullfillment
General
Terms &
Conditions
Club Rama-
Worldwide
Holidays, a
division of
Rama Tours
Inc.
is a
Outbound
coordinating
Package Tour
Operator for
Tours
arrangements
in
coordination
with Tour
Operators,
Transporters
as well as
Hoteliers.
We tried our
best to give
maximum
information
available
regarding
the tours,
transportation,
hotel
accommodations
that are
subject to
change
without
prior
notice. We
are not
responsible
for any
delay in
flight
schedules or
hotel
services or
delinquency
in services
provided by
any agency,
airline,
transporter,
hotels or
any damage
or default
of the above
provider who
helps in our
operation.
Brochure: -
All
information
given in our
brochure is
based on the
information
available at
the time of
publication.
We reserve
the right to
make any
changes
before or
after the
tour.
Meals:-
Though
continental
breakfast is
almost set
by each
hotel
concerned
and differs
from hotel
to hotel but
menus of
dinners or
lunches
where we
provide are
mostly
pre-set menu
before the
tout starts.
Special
meals can be
provided in
writing
before the
tour starts.
We have full
right to
change the
meal
arrangement
and any meal
missed by
the client
no refund is
due.
Hotels:-
We normally
provide 3
star to 4
star hotels
with
continental
breakfast
keeping in
view to
provide
maximum
comforts
available in
particular
hotel but
keep in view
we are only
agents. Any
change in
the hotel
services,
company will
not be
liable for
the
program/itinerary
change.
Though we
operate
tours as per
itinerary/program
declared
before tour
starts but
due to
unavoidable
circumstances,
we have full
right to
make changes
depending
upon the
situation.
Transportation:-
We provide
deluxe
airconditioned
transport
and these
coaches are
well
equipped
with
emergency
washroom.
Howeverthis
facility is
not to be
used in lieu
of the
restroom at
our frequent
stops. We
are not
responsible
for any
valuable
items in
case of
loss/damage
including
baggage in
the coach
during
journey.
Cancellations:-
Once booking
is made and
circumstances
compel you
to cancel
the tour,
cancellation
must be
intimated to
us in
writing not
verbally or
over the
phone and
following
cancellation
charges will
be levied:
Cancellation
Charges Per
Person
When a
Cancellation
is made
Charges
35 days
or more
prior to
the
departure
of the
Tour
INR
10,000/
35-15
days
prior to
the
departure
of the
Tour
INR
25,000/
14-08
days
prior to
the
departure
of the
Tour
INR
50,000/
07 days
or less
prior to
the
departure
of the
tour
100% of
the Tour
Cost
or a "No
Show" on
the Tour
Cancellation
due to visa
rejection-
Any
passenger
traveling on
Club Rama-
Worldwide
holidays
Tour must be
in
possession
of valid
visas.
However
please note
that it is
entirely at
the
discretion
of the
concerned
Consulate/Authorities
to
grant/reject
visa even
after if you
have
submitted
all the
relevant
documents.
The company
will not be
responsible
for the
non-issuance
of the visa
due to
non-receipt
of the
delayed or
incomplete
documents.
Passengers
whose visas
are not
granted by
the UK/USA
Consulates
must
intimate us
at least 45
days in
advance for
which the
company will
deduct INR
2000/- per
person as
Administrative
Charges and
refund the
balance
deposit
amount.
However if
such
intimation
is received
in the said
period
cancellation
charges will
be levied as
mentioned
above. The
date will
only be
confirmed
after
obtaining
the visa by
the client
and will be
subject to
availability
01 the tour
during that
point oftime.
Payment:-
Full
paymentto be
made well in
advance and
any payment
made within
10 days
before
departure of
the tour it
has to be
paid in cash
or demand
draft in
company's
favour.
Refund:-
Relund will
be made
keeping in
view our
terms and
conditions
of
cancellations
as mentioned
above. For
cases of
airlines
tickets to
be refunded
it will take
60 to 90
days for
refund of
the air
tickets and
anybody who
starts the
tour and do
not utilize
the services
of the
hotels,
transportation,
meals or in
other words
miss any
services, no
refund will
be made.
Terms and
Conditions
of Travel:-
The tour
Participant
will have to
follow
strictly the
tour program
and has to
back in
India as per
the validity
of the air
ticket. The
participants
who do not
travel with
the group
shall not be
entitled for
any refund
under any
circumstances.
It shall be
noted that
it will be
the
responsibility
of the Tour
participant
to reach the
place of the
commencement
of the tour
and register
the
appointed
place, date
and time
with the
representative
of the
company. For
all claims,
disputes of
whatsoever
nature
relating to
the tours
marketed/co-coordinated
by Club Rama-
Worldwide
Holidays, a
division of
Rama Tours &
Travels Pvt.
Ltd. The
courts in
Delhi shall
alone have
jurisdiction.
All tours
are subject
to law,
rules of
RBI/GOI
Tips :-
tips are
recommended
to be paid
to Drivers
and Tour
Managers @
USD 02 per
person per
day which is
considered
as an
incentives
to the
Drivers/Tour
Managers as
a normal
practice.
Travel
Insurance :-
We
strongly
recommend
all
participants
who join our
tour must
have extra
amount of
these
Insurance to
protect
themselves
in all
respects.
Club Rama
Worldwide
Holidays, a
division of
Rama Tours
Inc.
is not
responsible
or liable
lor loss,
damage,
theft of
luggage and
for personal
belongings,
or of
personal
injury,
accidents
and/or
illness. For
your
protection,
it is
important
that you
have, or
purchase,
adequate
insurance or
cover these
eventualities.
For your
insurance
please
contact your
travel agent
or us.
Booking
Forms :-
One has to
fill up the
booking form
in detail as
per booking
form
enclosed
giving
complete
information
along with
non-refundable
deposit.
Responsibility:-
Club Rama,
Worldwide
Holidays, a
division of
Rama Tours
Inc. and its
associated
agents
herein after
referred to
as Operator,
act only as
an agent for
the owners
or
contractors
providing
means of
transportation,
other
services and
all tickets
are issued
subject to
any and all
terms and
conditions
under such
means of
transportation
or other
services are
offered or
provided.
The issuance
and
acceptance
of such
tickets
shall be
deemed to be
consent to
the further
condition
that the
participating
travel agent
and/or
Operator
shall not be
or become
liable or
responsible
in any way
in
connection
with such
means of
transportation
or other
services,
for any
loss, injury
or damage to
or in
respect of
any person
or property
howsoever
caused or
arising.
Should any
circumstances
make it
desirable or
necessary to
change or
cancel the
travel plan
or program
such changes
or
cancellation
may be made.
Additional
expenses, if
any caused
thereby,
shall be
borne by the
passenger.
Cost
of land
arrangements
and air
transportation
are based on
tariffs in
January 2003
(One U.S.
Dollar=0.9S
Euro).
We reserve
the right to
alter the
quoted costs
in the event
of any
marked
increase or
decrease in
foreign
currency
tariff
changes or
for any
other reason
without
prior
notice.
Although the
owners or
contractors
providing
means of
transportation
or other
service will
take all
possible
care of
passengers'
baggage or
belongings
entrusted to
their care,
participating
travel agent
and or
operator
does not in
any way
accept
responsibility
in the event
of loss on
injury
thereto. Air
India
transportation
companies
concerned
are not to
be held
responsible
for any act,
omission or
event during
the time
passengers
are not on
board their
planes or
conveyances.
The
passenger
contract in
use by the
carriers
concerned,
when issued,
shall
constitute
the sole
contract
between the
airlines or
transportation
companies
and the
purchaser of
this tour/or
passengers.
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