| |
General Terms & Conditions
|
| |
Club
Rama- Worldwide Holidays, a division of Rama Tours
Inc. is a Outbound coordinating
Package Tour Operator for Tours arrangements in
coordination with Tour Operators, Transporters
as well as Hoteliers. We tried our best to give
maximum information available regarding the tours,
transportation, hotel accommodations that are
subject to change without prior notice. We are
not responsible for any delay in flight schedules
or hotel services or delinquency in services provided
by any agency, airline, transporter, hotels or
any damage or default of the above provider who
helps in our operation.
Brochure: -
All information given in our brochure is based
on the information available at the time of publication.
We reserve the right to make any changes before
or after the tour.
Meals:-
Though continental breakfast is almost set by
each hotel concerned and differs from hotel to
hotel but menus of dinners or lunches where we
provide are mostly pre-set menu before the tout
starts. Special meals can be provided in writing
before the tour starts. We have full right to
change the meal arrangement and any meal missed
by the client no refund is due.
Hotels:-
We normally provide 3 star to 4 star hotels with
continental breakfast keeping in view to provide
maximum comforts available in particular hotel
but keep in view we are only agents. Any change
in the hotel services, company will not be liable
for the program/itinerary change. Though we operate
tours as per itinerary/program declared before
tour starts but due to unavoidable circumstances,
we have full right to make changes depending upon
the situation.
Transportation:-
We provide deluxe airconditioned transport and
these coaches are well equipped with emergency
washroom. Howeverthis facility is not to be used
in lieu of the restroom at our frequent stops.
We are not responsible for any valuable items
in case of loss/damage including baggage in the
coach during journey.
Cancellations:-
Once booking is made and circumstances compel
you to cancel the tour, cancellation must be intimated
to us in writing not verbally or over the phone
and following cancellation charges will be levied:
Cancellation Charges
Per Person
| When
a Cancellation is made |
Charges
|
| 35
days or more prior to the departure of the
Tour |
INR
10,000/
|
| 35-15
days prior to the departure of the Tour |
INR
25,000/
|
| 14-08
days prior to the departure of the Tour |
INR
50,000/
|
| 07
days or less prior to the departure of the
tour |
100%
of the Tour Cost |
| or
a "No Show" on the Tour |
Cancellation due to visa rejection- Any passenger
traveling on Club Rama- Worldwide holidays Tour
must be in possession of valid visas. However
please note that it is entirely at the discretion
of the concerned Consulate/Authorities to grant/reject
visa even after if you have submitted all the
relevant documents. The company will not be responsible
for the non-issuance of the visa due to non-receipt
of the delayed or incomplete documents. Passengers
whose visas are not granted by the UK/USA Consulates
must intimate us at least 45 days in advance for
which the company will deduct INR 2000/- per person
as Administrative Charges and refund the balance
deposit amount. However if such intimation is
received in the said period cancellation charges
will be levied as mentioned above. The date will
only be confirmed after obtaining the visa by
the client and will be subject to availability
01 the tour during that point oftime.
Payment:-
Full paymentto be made well in advance and any
payment made within 10 days before departure of
the tour it has to be paid in cash or demand draft
in company's favour.
|
|
| |
Refund:-
Relund will be made keeping in view our terms
and conditions of cancellations as mentioned
above. For cases of airlines tickets to be refunded
it will take 60 to 90 days for refund of the
air tickets and anybody who starts the tour
and do not utilize the services of the hotels,
transportation, meals or in other words miss
any services, no refund will be made.
Terms and Conditions
of Travel:- The tour Participant
will have to follow strictly the tour program
and has to back in India as per the validity
of the air ticket. The participants who do not
travel with the group shall not be entitled
for any refund under any circumstances. It shall
be noted that it will be the responsibility
of the Tour participant to reach the place of
the commencement of the tour and register the
appointed place, date and time with the representative
of the company. For all claims, disputes of
whatsoever nature relating to the tours marketed/co-coordinated
by Club Rama- Worldwide Holidays, a division
of Rama Tours & Travels Pvt. Ltd. The courts
in Delhi shall alone have jurisdiction. All
tours are subject to law, rules of RBI/GOI
Tips :-
tips are recommended to be paid to Drivers and
Tour Managers @ USD 02 per person per day which
is considered as an incentives to the Drivers/Tour
Managers as a normal practice.
Travel Insurance
:- We strongly recommend
all participants who join our tour must have
extra amount of these Insurance to protect themselves
in all respects. Club Rama Worldwide
Holidays, a division of Rama Tours Inc. is
not responsible or liable lor loss, damage,
theft of luggage and for personal belongings,
or of personal injury, accidents and/or illness.
For your protection, it is important that you
have, or purchase, adequate insurance or cover
these eventualities. For your insurance please
contact your travel agent or us.
Booking Forms
:- One has to fill up the booking
form in detail as per booking form enclosed
giving complete information along with non-refundable
deposit.
Responsibility:-
Club Rama, Worldwide Holidays,
a division of Rama Tours Inc. and its associated
agents herein after referred to as Operator,
act only as an agent for the owners or contractors
providing means of transportation, other services
and all tickets are issued subject to any and
all terms and conditions under such means of
transportation or other services are offered
or provided. The issuance and acceptance of
such tickets shall be deemed to be consent to
the further condition that the participating
travel agent and/or Operator shall not be or
become liable or responsible in any way in connection
with such means of transportation or other services,
for any loss, injury or damage to or in respect
of any person or property howsoever caused or
arising. Should any circumstances make it desirable
or necessary to change or cancel the travel
plan or program such changes or cancellation
may be made. Additional expenses, if any caused
thereby, shall be borne by the passenger. Cost
of land arrangements and air transportation
are based on tariffs in January 2003 (One U.S.
Dollar=0.9S Euro). We reserve the right
to alter the quoted costs in the event of any
marked increase or decrease in foreign currency
tariff changes or for any other reason without
prior notice. Although the owners or contractors
providing means of transportation or other service
will take all possible care of passengers' baggage
or belongings entrusted to their care, participating
travel agent and or operator does not in any
way accept responsibility in the event of loss
on injury thereto. Air India transportation
companies concerned are not to be held responsible
for any act, omission or event during the time
passengers are not on board their planes or
conveyances. The passenger contract in use by
the carriers concerned, when issued, shall constitute
the sole contract between the airlines or transportation
companies and the purchaser of this tour/or
passengers.
|
|
|
Our Best Offer
Om Vilas - New Delhi
Friends Call Us On
Our Toll Free No-
1-800-TEL-RAMA
|